MB
Medical Billing & Coding
Claims, coding, eligibility and billing support
Explore Medical Billing →Managed outsourcing for healthcare, NEMT & finance
Outsource the workload.
Keep control of the outcome.
AllshoreCX builds and manages dedicated offshore teams for medical billing, coding, revenue cycle management, dental billing, healthcare administration, NEMT operations and accounting support.
ISO/IEC 27001 Certified
HIPAA Compliant
GDPR Compliant
Dedicated TeamsManaged DeliveryQuality AssuranceFlexible Coverage
AllshoreCX operating model
People + Process + Management
● MANAGED
RecruitmentRole-specificAligned to workflow
TrainingClient-led SOPsStructured onboarding
QualityMeasuredQA & coaching
OperationsManagedAttendance & oversight
Defined workflows and escalation paths01
Client-specific KPIs and scorecards02
Continuous coaching and optimisation03
12+ yearsOperational outsourcing experience
150+Team capacity
24/7Coverage models available
US & UKClient-facing operations
A different outsourcing model
You outsource the function. We manage the offshore operation.
AllshoreCX is designed for businesses that want more than a candidate or virtual assistant. We build the delivery layer around the work you move offshore.
01
We Recruit
We source candidates against the role, working hours, systems and communication requirements of the account.
02
We Train
Client SOPs, tools, terminology and quality expectations are translated into structured onboarding and validation.
03
We Manage
Scheduling, attendance, supervision, coaching, HR coordination and operational issues stay within the delivery model.
04
We Measure
QA, performance reporting and regular operational reviews give the client visibility into the outsourced workflow.
Solutions
What would you like to outsource?
Start with one recurring workflow or build a complete managed team around a broader business function.
RC
Revenue Cycle Management
Modular or end-to-end RCM support
Explore RCM →DB
Dental Billing
Insurance, claims and AR support
Explore Dental Billing →HA
Healthcare Administration
Scheduling, referrals and practice support
Explore Healthcare Admin →NM
NEMT Operations
Scheduling, dispatch and trip management
Explore NEMT →FA
Accounting & Bookkeeping
Finance operations and bookkeeping support
Explore Accounting →Flexible scale
Outsource a role—or an entire workflow.
The model can grow with the operation rather than forcing the client into a fixed staffing package.
Level 01
Dedicated Specialist
A defined recurring function such as AR follow-up, eligibility verification, payment posting or bookkeeping administration.
Level 02
Dedicated Team
Multiple roles working around one operational area, for example eligibility + billing + AR or scheduling + dispatch + trip monitoring.
Level 03
Managed Operation
A structured team with frontline resources, team leadership, QA, reporting and operational management around a complete outsourced process.
Managed outsourcing vs remote staffing
You should not have to create another management job just because you outsourced one.
Our model is intentionally different from marketplaces and remote staffing platforms.
| Responsibility | Typical Remote Staffing | AllshoreCX Managed Outsourcing |
|---|---|---|
| Recruiting & employment | Provider | ✓ AllshoreCX |
| Workflow design | Client | ✓ Shared with client |
| Role/process training | Mostly client | ✓ Structured with client input |
| Scheduling & attendance | Client | ✓ AllshoreCX |
| Day-to-day supervision | Client | ✓ AllshoreCX management layer |
| Quality assurance | Client | ✓ Client-specific QA model |
| Coaching & performance actions | Client | ✓ AllshoreCX |
| Operational reporting | Varies | ✓ Agreed KPIs and reviews |
How we work
From process to production.
A clear launch method reduces ambiguity and establishes ownership, access, quality and reporting before the work moves offshore.
Discovery
Understand roles, volumes, hours, systems, pain points and expected outcomes.
Workflow Mapping
Document SOPs, access, escalation routes, handoffs and KPIs.
Team Design
Define headcount, skills, shifts, supervision and QA requirements.
Recruitment & Training
Select resources and train them against client systems and processes.
Controlled Launch
Move into live delivery with closer management during stabilisation.
Manage & Improve
Use QA, coaching, reporting and client feedback to improve and scale.
Technology-enabled delivery
Work inside the systems your business already uses.
We do not require clients to abandon their operating stack. Teams can be trained around approved systems and account-specific workflows.
Healthcare & RCM
Examples of common platforms used by the market. Confirm account-specific experience before publishing platform claims.
NEMT
Build scheduling and dispatch teams around the trip-management software already used by the provider.
Accounting
Recurring finance administration can be delivered inside client-approved accounting and reporting tools.
Quality & security
Operational control should continue after launch.
Outsourcing works when performance is visible and sensitive workflows are supported by clear access, people and process controls.
✓
Client-specific QA
Scorecards, monitoring, coaching and calibration around agreed standards.
✓
Access governance
Role-based system access and account-specific security procedures.
✓
Performance visibility
Operational reporting and regular reviews against the KPIs that matter.
Important
Compliance claims should be evidence-led.
Healthcare and regulated-workflow pages should describe the controls AllshoreCX actually operates. HIPAA, ISO 27001, SOC 2 or similar claims should only be published when the supporting documentation and scope are confirmed.
Review our security approach →FAQ
Questions buyers ask before outsourcing.
Is AllshoreCX a remote staffing company?
AllshoreCX is positioned as a managed outsourcing partner. We recruit and employ the offshore team and can provide training support, scheduling, attendance management, quality assurance, coaching and operational oversight around the outsourced workflow.
Can we outsource only one part of a process?
Yes. A client can start with a defined role or workflow and expand into a larger dedicated team as the operating model proves itself.
Can your team work in our existing software?
Where secure remote access is available, teams can work within client-approved systems and follow the client's established workflows and permissions.
Can you provide after-hours or 24/7 support?
Coverage can be designed around the operational requirement, including evenings, weekends, overflow and round-the-clock models where appropriate.
How is quality managed?
Quality can include client-specific scorecards, interaction or work-item reviews, coaching, calibration, issue tracking and regular performance reporting.
Start with the workflow
Tell us what is consuming your team’s time.
Share the roles, processes, hours, systems and service expectations you want supported. We’ll help translate them into a practical offshore operating model.
Security & Compliance
Trusted for sensitive and regulated workflows.
AllshoreCX operates with an ISO/IEC 27001 certified security framework and supports HIPAA-compliant and GDPR-compliant delivery models for healthcare, NEMT and business-critical operations.
ISO/IEC 27001 Certified
HIPAA Compliant
GDPR Compliant